Shop Policies

The legislation of the Republic of Latvia provides that the owner of an online the store must determine the conditions of delivery and return of goods, as well as the right to withdraw. Such an agreement is called a distance contract  (regulations MK).

Distance Contracts 

In this online store of offered goods the seller, on the one hand, hereinafter referred to as the Seller and the person who places the order, hereinafter referred to as the Buyer, on the other hand, concludes the following agreement:

The Seller undertakes to sell and deliver the Goods to the Buyer in accordance with the Buyer's order.

Terms of payment

The Buyer orders products through this website, indicating the type and quantity of goods ordered. The Buyer has the opportunity to pay for the goods using the payment tools built into the online store or pay the invoice sent by the Seller to the buyer by email. The invoice is made up electronically and is valid without a signature.

Right of withdrawal

The Buyer has the right to refuse the goods within 14 calendar days from the receipt of the goods, sending a letter of refusal to the Seller. The Seller sends the Buyer a cancellation letter form by e-mail to the Buyer request.

The Buyer must send the goods to the Seller within 7 days after sending the form of the letter of cancellation. All costs incurred in returning the goods shall be borne by the Buyer.

The Buyer cannot exercise the right of refusal if:

  • ordered goods by their nature cannot be returned, they are perishable or they must be used quickly;
  • ordered goods are made directly to the Buyer by the individual order or goods are personalized;
  • buyer opened audio or video recordings or software packages.

Section 12 (6) of the Law of the Republic of Latvia on Consumer Protection defines, that "the consumer is responsible for the quality of the product and maintaining security during the withdrawal period”. Seller reserves the right to refuse the Buyer the right to refuse or withhold compensation if the item:

  • is damaged;
  • handling the product incorrectly during use or non-compliance with instructions of use;
  • if the original product packaging is lost or if its packaging is severely damaged.

Data processing

By entering the required information, the Buyer confirms that he read and agrees that his data is used so that the Seller can accept the order of the Buyer and deliver the goods in accordance with the laws of Latvia. By entering information, the Buyer agrees that a notification related to the processing of the Buyer's order will be sent to his email address.

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